Shipping policy

Shipping Policy

We aim to dispatch all orders placed before 1pm on the same day. Orders received after this time will typically be processed and shipped on the next working day.

As a small business run by a dedicated team with young families, there may occasionally be circumstances where same-day dispatch is not possible. We truly appreciate your understanding and patience during these times.

Please rest assured that we always strive to process and ship your order as quickly as possible, and we will keep you informed of any unexpected delays.

If you have any urgent requirements or questions about your order, feel free to get in touch, we’re always happy to help.

European Shipping Policy

Orders shipped to Europe typically arrive within up to 8 working days. Please note that delivery times are estimates and may vary depending on the courier and local postal services. We are unable to take responsibility for any delays once your order has been dispatched.

We will always do our best to ensure that your order is shipped in a way that avoids additional customs charges or duties. However, in the event that import duties, taxes, or customs fees are applied, these are the responsibility of the purchaser and must be paid by the recipient.